Refund policy

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on Jewelry or any Custom Items. But please contact us for any questions or concerns.

You can always contact us for any return question at kimijeancreations@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.